stc Bahrain, the world-class digital enabler, has reaffirmed its commitment to consumer protection by signing a set of Undertakings with the Telecommunications Regulatory Authority (TRA). These Undertakings demonstrate stc Bahrain’s dedication to providing clear and understandable information, promoting billing transparency and accuracy, responsible promotion of services and products, and maintaining high service quality levels.
By signing these Undertakings, stc Bahrain strengthen its position as a customer-centric organization that values transparency and prioritizes consumer protection. The company’s dedication to fostering trust and delivering an exceptional customer experience is further exemplified through these undertakings that will be implemented by September 1st, 2023.
“At stc Bahrain, our unwavering commitment lies in placing our customers at the forefront of everything we do. We take immense pride in prioritizing customers’ needs and safeguarding their interests. As a result, we have forged a close working relationship with the Telecommunications Authority, ensuring that we continue promoting our consumer protection measures. Our customers can have complete confidence in our relentless efforts to protect and serve them as we strive to deliver unparalleled experiences with our services and products,” said Eng. Nezar Banabeela, CEO, stc Bahrain.
The Undertakings by stc Bahrain are in line with the TRA’s efforts to strengthen consumer protection measures and empower customers with greater transparency. By taking this step, stc Bahrain sets a benchmark for the industry and ensures that customers receive the highest level of service and support.
For more information, please visit www.stc.com.bh.
